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FAQ

Is CAROEAS wholesale only?

No, CAROEAS is available to wholesalers, retailers and end-users. All prices listed on the website are retailing prices, you can contact us for wholesale prices.

How can I get access to all of your products?
Our full product line is displayed online. If you would like to do OEM products, please just contact us by E-mail address info@caroeas.com.

Can I place order online?
Yes, you can! If you are an existing CAROEAS online customer, simply SIGN IN. If you are a new customer, please REGISTER in a quick process. 

What are freight policy and terms and conditions?
Please check our TERMS AND CONDITIONS page with all the detailed information, if you are failed to find the answer, we are always available for you .


What is MOQ or MOA for CAROEAS?
No quantity and amount is required, for laundry basket or place mat or any product just the prices are different, you can get better prices for bigger orders and also get some preferential terms.

When will my order to be delivered?

Bulk Purchase: mass production fulfillment and shipping handling process should take into consideration, you can inquire us for detailed information. For example, laundry basket need production period for around 30-60 days;

Retailing: Delivered by inland or cross-border express immediately if we have stock, if we stop selling the item you ordered, we may cancel the order.

How do I contact CAROEAS officially?
Please E-mail to info@caroeas.com

What is CAROEAS return policy?
Before merchandise is returned please contact us for return authorization and method of return. Please also read the policy carefully on our page of TERMS AND CONDITIONS.

 

What are your product specifications?

Our standard product sizes are:
Laundry hamper 38 x 54, 40 x 60, 35 x 45 cm;
Placemat 60 x 40, 40 x 30 cm;

All items are made of cotton, cotton line, linen, canvas, denim fabric or wooden, rattan, plastic, glass, you can get full information by contacting us.
Handmade items may vary in color, size, shape and pattern.

Wish you a pleasant shopping journey in CAROEAS.

 

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